Milton Barnes used to oversee crowded subway stations in Washington, D.C., a far cry from the sparsely filled buses he drove after moving to Wilson, North Carolina, to care for his elderly parents. The difference is the cost to the public transit user is usually a fraction of what private companies charge for rides. Projects known broadly as microtransit typically rely on smartphone apps to summon rides, operating like Uber or Lyft.Small-scale, tech-based solutions to transportation problems have emerged as a great equalizer in the battle for infrastructure funding between big cities and rural communities. Even during the pandemic, ridership surged 300%
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